Returns and Exchange Policies

Returns and Exchange Policies

Returns and Exchange Policies


If your item(s) didn’t work out, you can start your return using our automated system. Begin your return here with your order number and email.


Important Notes:


  • We currently do not offer exchanges. Instead, please return the original item and place a new order.
  • All items at 50% off or more are final sale and cannot be returned.

Special Notice for Yorkdale Toronto Customers:


If you were affected by the Yorkdale store closure, please provide us with your shipping address. We’ll issue a return label, and once we receive the items, we’ll process a refund.

For further assistance, feel free to contact us.


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